amzchef Reviews
11 customer reviews
amzchef
amzchef, known for its books, electronics, and clothing, is rated 3.1 out of 5. The rating reflects how shoppers, readers, and tech enthusiasts view their experience with amzchef. Reviews of amzchef are verified before publication.
11 Reviews on amzchef
Order lost, extremely slow client service, no refund so far
I placed an order for a juicer on July 19th for which I received an order confirmation and a confirmation of payment. I have a link to the order page where it keeps saying that my order is ready to be sent but it hasn't been sent yet after 3 weeks now. I tried reaching the client service but they answer me after multiple days each time to ask me for an order number (which I gave), than tracking number (which I also gave) and then a number that is nowhere to be found in the emails or on the order page and they say they cannot find my order (even though I have the emails and the numbers). It's been several days now they don't reply anymore and I'm afraid I paid for something that will never arrive. View More
I purchased two hotplates
I purchased two hotplates. One in 2020 and one in 2021. The one from 2021 made a loud bang last week and stopped working. I contacted the vendor who has gone out of their way to obfuscate and deny my rights under French and EU law. I have asked them to repair, replace or reimburse the full cost of the item and they have refused. A company to avoid. View More
Horrible charged my credit card never…
Horrible charged my credit card never saw anything more than an email saying we got your order. Guess that meant thanks for the free Money. They the send a how did we do email in German. Order number 1218 View More
Overall Great Experience
My experience with with AMZchef has been the complete opposite of some of the reviews here. I ordered 2 items - a induction cooker and blender. They came within 10 days and arrived in great condition. Good packaging and the products exceeded my expectations. The blender rivals my Vitamx and the cook top heats up super quickly! I haven't had to reach out to customer service, but the service that I've recieved so far has been very good. Looking forward to purchasing a juicer and perhaps a second blender for our other home. View More
IAMZCHEF - Very dedicated support!
the product is simply amazing and extracts the juice from apples, ananas, ginger, and many more (not bananas :o°)... then i lost a part and could no longer use it. I contacted IAMZCHEF support (email address in the notice) for the replacement part. It wasnt easy as they have several models. I have never experienced such a kind and dedicated service! it took several days and exchanges of emails. I never had to send any reminder whatsoever, the team made a first class follow-up to find a solution! many thanks to the IAMZCHEF team! URZCHEF! :) View More
On April 27
On April 27, 2024, I purchased a brand new 36" Gas cooktop burner with a 1 year warranty. Today is July 2nd, 2024. Had it installed and there is obvious gas leaking from the knobs. This is an internal leak. AMZCHEF has refused to honor their "warranty" or do anything about the issue. They told me, "Goodluck", when I told them I would file complaints. This is a scam company. Avoid them. View More
Good juicers and support
Doesn't provide parts for discontinued products. Otherwise excellent. Good juicers and support.
Awful. I have now purchased two of these…
I have now purchased two of these through Amazon. Both just died in power after weekly use in only three months Messaging amchef on their chat. They don’t even reply
Purchased the AMZCHEF 4 in 1 Electric…
Purchased the AMZCHEF 4 in 1 Electric Health Grill, Griddle, Panini Press, Waffle&Sandwich Maker, Excellent product used every day. Unfortunately developed a minor fault. Customer services were excellent. Once I had satisfied the request for proof of problem (not unreasonable) a brand new unit was quickly sent. Very happy with product and service View More
Reliable and Durable Induction Cooktop
Reliable and Durable Induction Cooktop After three years of daily use, this cooktop still works like new. It heats up quickly, is energy-efficient, and easy to clean. The touch controls are responsive, and temperature adjustment is precise. I also appreciate its safety features, like automatic shut-off when no cookware is detected. Overall, a great long-lasting choice! View More
Customer Service here can’t be beaten! Wow!
I’ve had the Amzchef juicer for quite a while now and I use it a lot! It does a great job and never fails! I accidentally dropped the brush into the machine which did its best to chew. As you can imagine, the brush and the filter too was so badly damaged, the machine was unusable. Customer Service at Amzchef is truly second to none! I owned up to being a clumsy oaf, yet they sent replacement parts without accepting a penny of payment! I have my juicer ready for service again! I am so pleased. Thank you for your kindness staff at Amzchef! View More
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