neakasa Reviews
49 customer reviews
neakasa
neakasa, known for its books, electronics, and clothing, is rated 3 out of 5. The rating reflects how shoppers, readers, and tech enthusiasts view their experience with neakasa. Reviews of neakasa are verified before publication.
49 Reviews on neakasa
Works really well!
Works really well!
Good products!
Good products, good support.
Very fast service and product in…
Very fast service and product in perfect condition.
Fantastic Decision
After ordering, I got the tracking information quickly and the M1 was delivered early. The setup instructions were clear and easy to follow. And the litter box!! I didn't know why I waited so long to buy one; it makes cat ownership (or being owned by cats - iykyk) so so so much easier! Great product, great company! View More
Litter turned to mud …
Litter turned to mud where urination happened and stuck to my cats fur with dry litter. He was a filthy mess.
After the last Tray stopped working
After the last Tray stopped working. I posted on here. After many weeks & many emails i got a replacement tray sent 6 weeks ago now this one has developed a fault There is hundreds of customers having problems with them in a FB group View More
Love this litter box
Love this litter box. So clean and efficient. My cat loves it
Employees were lovely to work with
Employees were lovely to work with. They asked for pictures of our issue....and then immediately provided us with a replacement for the defective part no questions asked. Nice to see a company standing behind its product (which we love by the way!). View More
Buyer beware, return shipping is on you!
Neakasa needs to do a better job of making their return policy clear. I printed out a shipping label today through UPS because they said I'm on the hook for return shipping (the odor control was not sufficient). Return shipping cost over $80! If I had known return shipping was that much, I would not have gambled with a product I wasn't sure would work for my cats in the first place. They really need to be more transparent about how much return shipping may be up front, or not offer free shipping so customers understand the potential scale of shipping costs because it's ridiculous to be out $80+ for a product I don't get to keep because the advertised features didn't deliver in my case. I am a federal employee currently working without a paycheck due to the shutdown. I bought this litter box before the government shutdown happened, and after it didn't live up to my expectations I decided it was best to get my money back since I am not getting a paycheck in the near future. But Neakasa showed no consideration for my situation and I'm out $87 for a litter box that didn't work for my situation. View More
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