Sofirn Reviews
19 customer reviews
Sofirn
Sofirn, known for its books, electronics, and clothing, is rated 3 out of 5. The rating reflects how shoppers, readers, and tech enthusiasts view their experience with Sofirn. Reviews of Sofirn are verified before publication.
19 Reviews on Sofirn
Item took 9 days to arrive from China…
Item took 9 days to arrive from China with clear tracking all the way through, well done!
In one order I got one item with the…
In one order I got one item with the wrong color, one item with less quantity of what I've purchased and a different product than what I've purchased!
Brilliant prices on flashlights and accessories.
Brilliant prices on flashlights and accessories.Always good discount codes on the site which is a great bonus. The delivery times a fantastic considering the items are direct from China to the United Kingdom. Sometimes recieving within 6 days. Fantastic for any flashlight enthusiast 👌 View More
You either won't receive the package as…
You either won't receive the package as a victim of a selective scam, or they'll use lasership and someone else will get the product you paid for, I've had both happened to me. For the former they provided a tracking number that USPS I formed me was never addressed to me and weighed less than half an ounce; a scam they said they see often. Disputing all charges and getting a replacement card. Terrible company. View More
Faulty item, not the most helpful customer service
I have received a faulty, unusable flashlight for 80 USD. Customer service told me that it is not a quality problem and it does not affect the use of an IPX8 product that the cover of the switch was installed incorrectly, so water and dirt can get inside the torch without any obstruction. They are either surprisingly ignorant or lie on purpose. All they could offer was a 5 USD refund (this means 2 stars instead of the original 1). View More
Ware nie angekommen
Ware nie angekommen. Support der Firma sehr schlecht. Schieben die Verantwortung auf Alibaba und lehnen auch eine Rückerstattung ab. Auch kann man die Fa. schwer kontaktieren. Meist bzw. nur sehr schwer eine Antwort. Einmal wurde mir geschrieben ich soll sie nicht kontaktieren. Finger weg Reiner Betrug Goods never arrived. Company support is very poor. Put the blame on Alibaba and also refuse a refund. It is also difficult to contact the company. Usually or only with great difficulty an answer. One time someone wrote to me not to contact her. hands off Pure fraud View More
Purchased new sofirn Q8plus
Purchased new sofirn Q8plus. Fantastic torch very bright. At first had a few teething problems but after contacting customer services they did everything to ensure it would work. Will certainly recommend sofirn. Hence the 5 stars. View More
I purchased the IF23 flashlight around…
I purchased the IF23 flashlight around November 2023. It worked well for a couple months then the battery wouldn’t hold its charge. I contacted customer service and they responded asap, they helped me get a replacement battery and the shipping was fast. Thanks for the great service, will be buying more products soon. View More
Good experience
Good experience. Ordered the UV torch and the dive torch …. Both arrived within 2 weeks to Australia. Dive torch did not work and customer service helped me trouble shoot it to determine if battery or torch - once it was agreed that the torch was the issue they resent entire package again (including another battery) and this also arrived within two weeks. Overall very happy with price, delivery times and service level. Both torches are also very good quality for the price …. I pay around $100 - $120 for a basic dive torch normally and this one was only $35 and works great. View More
Sofirn HS41 and Mini COB Headlamp
I paid for two lamps at Sofirn, but due to a slight inaccuracy in the address and poor communication on the part of the final carrier, the shipment did not arrive and was sent back to customs, where it was destroyed as undeliverable. I informed the Sofirn service about this regrettable situation and they were very generous in correcting the address and reshipping at their own expense. I am very pleasantly surprised by this approach and thank the Sofirn service for its friendliness and willingness. By the way, Sofirn lamps are great. Thank you. View More
Better service than even Amazon
I got a couple lights here & had a problem with 1 & after sending a quick video of my light not working they sent out another right away BETTER SERVICE THAN AMAZON
New flashlight enthusiast, good experience with Sofirn
As a flashlight "newbie", these folks were terrific in handling my order and questions. They were quick in their responses and handled my situation very satisfactorily and with great customer service relations. I look forward to purchasing another (few) light(s) in the future and definitely recommend them as a company. By the way, the light I bought was the SC33 and I'm a big fan of that as well...great illumination, very powerful. I would not (and will not) hesitate to use this company again for my illumination hobby (addiction). View More
Fake batteries
Fake batteries, they are selling them as 3000mA but they are only 750mA. The service was good but quality of the product is disgusting.
Longer delivery but full satisfaction otherwise
It took 24 days but it's ok as there were Christmas & New year's holidays. I am very satisfied with the headlamp quality.
Credit card scam
I paid for two head-flashlights. Only one of them works. But its not the worst. They have stolen my credit card details and attempted to steal my money. Fortunately my bank caught this and locked the card because they tried to pay in US while I live in Poland. Better buy in a local shop than at sofirnlight.com unless you dont mind your money to be stolen. View More
My experience Sofirn vs Wurkkos
My experience: Have ~ 10 each Sofirn and Wurkkos flashlights. 100% of the Willis work perfectly. Only 50% of the Sofirn’s work as specified. The worst part is the Sofirn technical support team is very ineffective, rarely responds to email and when they do they expect you to troubleshoot and repair their product. The Sofirn’s that work well work OK but getting them to work has been painful. View More
Cant use their headlamps, they packaged unfitting parts.
I ordered 2x HS23 (headlamps), both came with wrong plastic mount, shorter, fit for other models they sell. They never responded.
ordered two q8 lights from amazon …
ordered two q8 lights from amazon charged the batteries will not charge ordered 6 more from sofirn will not charge maybe the lights are good but your batteries are junk
ChiCom junk and an unrepentant spammer
Temu-level junk. Low-end electronic components, poor craftsmanship, in lights made to look like reputable brands, just without the same quality or performance. . And, to make things worse, once you give them your email addresss, they will not stop spamming you and will violate every law regarding unsolicited commercial emails, View More
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