trend rocket Reviews
35 customer reviews
trend rocket
trend rocket, known for its books, electronics, and clothing, is rated 3.1 out of 5. The rating reflects how shoppers, readers, and tech enthusiasts view their experience with trend rocket. Reviews of trend rocket are verified before publication.
35 Reviews on trend rocket
Do not use this website.
They took an unauthorized charge from my credit card. They took my money for something I didn't use. They have not refunded my money for 25 days. They never reply to my messages. Never use them. The customer is always right. Who wants to pay for something they don't use. Even though I honestly explained the situation to them, they did not refund my money. As far as I can see, it is not important for you to victimize a customer. Money is more important to you, not everything is money. I hope $29 got you rich. Never use this website. Edit; You can only understand that they are not honest by reading the bot comments made after my comment. Your are so funny and helpless that it definitely makes you a scammer. You can be sure of that. View More
Woah what a great tool!
Woah what a great tool! I was able to find a product to sell within just a few seconds. I used to spend DAYS searching for products to sell and they won’t even be as good. Love how much of data it pulls to show me the best products to sell. You got a sub for life! View More
Hands down best product research tool
I’ve used other spy tools like e-com hunt etc and had my account locked for 5 days with no one getting back to me. The trend rocket customer service team is so much more helpful and willing to offer advice. Way more in-depth data points as well. View More
You need this!
This tool is epic! I use to spend hours searching through scaling ads and trending products in order to remain competitive or find the next best thing. With trend rocket I'm able to filter and search through all this data not only in one place, but with ease. It's allowed us to stay ahead of everyone. Highly recommend! View More
My go-to tool for market research
My go-to tool for market research. Highly recommend to anyone except our competitors:)
Great research tool
Great research tool. The data you get is priceless and it's a must-have when doing product research.
Game changer!
Trend Rocket has been a game changer when it comes to finding new winning products. It has saved our team a load of time. Its user-friendly interface and comprehensive analytics provide valuable insights for strategic decision-making. The real-time monitoring keeps us ahead of emerging trends. Would highly recommend for anyone in the e-commerce space. View More
I'm looking to get started in the…
I'm looking to get started in the ecommerce space and found Trend Rocket really helpful when looking at product niches which are profitable and growing.
Extremely Disappointed with TrendRocket's Refund Policy
I am writing this review to express my deep disappointment with your company's refund policy and customer service. Despite my genuine oversight in forgetting to cancel the trial period, I was charged for two months without receiving any prior notification or alert. Your refusal to refund the charges has left me dissatisfied and reluctant to recommend your services to others. Please reconsider your stance on this matter and improve your customer service practices. View More
Terrible support & refund policy
I never wrote a review before on trustpilot but this is hopefully my first and last. I am a fan of Davie Fogarty so I was ecstatic to try out TrendRocket. Therefore, I opted into the free trial to check it out. However, I didn't find the software very useful for my stage in business so I never touched it. 2 months later, I noticed I got charged twice and requested a refund as I never used the software. The support was unhelpful and unwilling to help. The website also makes it more complicated to cancel the the subscription. Overall I am just disappointed at the service provided and the scam-like refund policy. If your software is so great, why make it so difficult to refund for people who don't use it? View More
great tool!!!
great tool!!! Highly Recommended
I didn’t use the platform at all and…
I didn’t use the platform at all and wanted my full refund but the guy all his concerns was to make me pay another month that I will not even use and refuse to give me a full refund. The refund policy is a scam never saw this kind of customer service in my entire life. Please make sure you are really willing to use their platform before signing up for the trial because if only 1 day passed they won’t refund you your money. Never had this problem before with my subscriptions. This is so disappointing Update: I didn’t request a monthly downgrade I wanted my full refund and you said it’s not possible that I have to commit to one month and I thought it would be less than $100 then I saw you charged me more $102 for something I will not even use. That’s not how you deal with customers if someone doesn’t want to use your platform for some reasons don’t force them to pay for something they won’t use. That’s just not fair at all. View More
Best customer service :)
Best customer service :)
Terrible Support
Decided to try out TrendRocket.io after watching a video about it. Signed up for the free trial and found out the website was average at best in terms of functionality. Had attempted to cancel my subscription but there was no option to do so. Clicking on the cancel my subscription page only led to another page, to ask me to change my card details, with no option to actually cancel. They then attempted to charge me multiple times, despite me sending multiple emails asking to cancel after each attempt, which they did not respond to. Only when I threatened to block any further attempts with my bank did they respond to me immediately, where support rudely told me it was my fault for not cancelling on time and that I would be restricted, despite providing no option to actually cancel. Very disappointing and definitely avoid if you want to keep your money. View More
No data, no information at all
No data, no information at all. The ads are repetitive, and there are only those old versions.
Little to no useful data or insight
Little to no useful data or insight. They give an arbitrary revenue and scaling score based on what they say is proprietary data insights. Firstly, I never trust it when software company is obscure with their system and how they gather data. You expect people to just believe that your revenue and scaling score is accurate? Secondly, let's just say that the score is accurate. What does it really represent? Let's say there is a brand scoring 40 in revenue and 60 in scaling - How am I supposed to use this score? How am I supposed to analyze the score? What does 40 mean? What does 60 mean? What do those numbers represent and how do they correlate with real numbers like, for example, revenue or the amount of adspent, or maybe the competition? Revealing the real metrics breakdown of REAL NUMBERS that truly matter would be far more useful than giving obscure scoring numbers. For example, real numbers such as the estimated traffic, the estimated revenue, when the products are launched, for how long have the ads been running, number of competitors, estimated spend on ads. These are FAR MORE USEFUL than arbitrary scoring numbers that don't mean anything. If you want to offer something really valuable, you should show REAL METRICS that matter rather than arbitrarily and obscurely assigning score to a brand which CANNOT BE ANALYZED AT ALL by the users. View More
I love it
I love it! Very nice to use.
i don’t think I have given a 1 start…
i don’t think I have given a 1 start review ever! The customer service is awful and takes feedback too emotionally! Second I made 2 or 3 accounts because their software kept on forcing me to create them (as it wouldn’t let me sign in or change account) and then charged my card and blocked my account View More
You can never cancel a subscription
You can never cancel a subscription in its trail stage. Their support team finally responded after a long wait and never resolved the issue. Trendrocket.io should incorporate online support to render faster online real-time services. View More
they lied to you
Trend Rocket will make you angry and it won't be a little, what a slow platform that never loads, I contacted support and they didn't solve the problem, but they did charge me for payment very well
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