Verpex Reviews
60 customer reviews
Verpex
Verpex, known for its books, electronics, and clothing, is rated 4.7 out of 5. The rating reflects how shoppers, readers, and tech enthusiasts view their experience with Verpex. Reviews of Verpex are verified before publication.
60 Reviews on Verpex
Verpex Support? More Like Vanished!
I raised a ticket to book a domain a few hours ago (Ticket Ref: LET-726-99811) and still haven’t received any reply. 😑 At this rate, they’ll probably wake up only after someone else books the domain! Support is super slow and service is really poor. Honestly, stay away from Verpex—go with a hosting provider you can actually trust. Reply to your revert: Thanks for the response, but the fact remains that my support ticket only got a reply after 10+ hours. When it comes to something as time-sensitive as domain booking, such delays can mean losing the domain entirely. If support takes this long just to respond, how can a customer confidently continue with Verpex for critical services? Quick and reliable support is the backbone of a hosting company—and unfortunately, my experience shows that Verpex is falling short in this area. View More
Fast support and Im on my way!!
Fast support and Im on my way!!
nice very nice
nice very nice
thanks so much
thanks so much
I’m very happy with the service that…
I’m very happy with the service that the company gave to me and I really liked the support team and also the answers that I have your response was very quickly and that in that gave a lot to say about the company, and also I’m very grateful for all your help View More
Great Support Yet Again.
Again, great support from the migration team. Site moved with zero fuss and nothing broke. Saheetha was super helpful.
honesty
The important thing is that there is confidence that he does what he says he will do and advises his client, a vital element for better work development.
Outstanding Hosting Service with Exceptional Support
I've been thoroughly impressed with the service provided by Verpex Hosting. From the moment I signed up, their platform has been reliable, intuitive, and packed with features that make managing my website a breeze. What truly sets Verpex apart, however, is their customer service. The support team is not only fast and responsive, but genuinely friendly and eager to help. I encountered a couple of issues—one related to domain configuration and another involving a website edit—and they went above and beyond to resolve both swiftly and professionally. It was clear they genuinely cared about getting things right, even when it meant digging a little deeper to find the solution. In an industry where support can often feel impersonal or sluggish, Verpex is a breath of fresh air. I wouldn’t hesitate to recommend them to anyone looking for dependable hosting backed by a team that truly values its customers. Shout out to Gede! View More
Excellent Support
I recently faced an issue with my hosting account migration, and the Verpex support team solved it quickly and efficiently. Their response time was fast, and they handled everything professionally.
⭐⭐⭐⭐⭐ Exceptional Service
⭐⭐⭐⭐⭐ Exceptional Service, Thanks to Rangga Aditya! I recently needed guidance on installing a complex CRM and SAAS system, and had several technical questions regarding server compatibility, plan upgrades, and domain hosting. I was fortunate enough to be assisted by Rangga Aditya, and I cannot speak highly enough of his service. He was incredibly patient, professional, and thorough. He provided clear, detailed, and honest answers to all my questions, carefully explaining my options for upgrading without any pressure or confusing jargon. Rangga’s expertise and commitment to helping me find the best solution for my project were truly impressive. He is a tremendous asset to the Verpex team and a perfect example of what excellent customer support should be. Because of his outstanding assistance, Verpex has earned a loyal customer. I highly recommend Verpex, especially if you have the good fortune to be helped by Rangga Aditya! View More
support team hasn’t been honest
The customer support team hasn’t been honest. They charged me, but my account was never activated. Instead of fixing the problem, they kept sending unnecessary questions. Very disappointing experience, Update:1 Nothing change , yes my account working , but the free domain not activated from 4 hours ago. Update:2 My domain finally works—but only after the support team saw this review. So basically, if you want help from this company, you have to go public first. Terrible support experience. View More
The support is fantastic and provide us…
The support is fantastic and provide us a feeling like we are in the same team, which is a professional touch not available any where except here. Thanks to Wilis V. the guy who was responsible in migration request. View More
Took a few number of times
It took a few tries, but my problem got solved. The customer support representative was patient and took me through the process. Thanks.
This name of Rangga Aditya
This name of Rangga Aditya. Really Awesome guys.
I’d like to extend my sincere gratitude…
I’d like to extend my sincere gratitude to Halif Fachrizal of the Verpex Support Team. His exceptional professionalism and kind assistance stood out as a beacon of clarity and care. In moments of technical need, it’s rare to encounter support that feels both competent and genuinely human—and Halif delivered both. Thank you for your dedication, your patience, and your presence. It made a real difference. View More
Verpex Very very great company
It was a very, very, very wonderful experience and I thank them for helping me and for their good treatment of me and their patience and the way they explained. You are truly wonderful and I recommend them to any internet surfer because they are truly wonderful and you will love your experience with them. View More
EXCELLENT SUPPORT !
EXCELLENT SUPPORT !
Very efficient service and support
Very efficient service and support
Excellent customer service
Excellent customer service. They respond quickly and the agents know how to solve almost any problem, which is wonderful. 100% recommended!
Perfect service
Perfect service! Every time i needed help it was fixed almost right away. Every time i asked a question it was answered right away and explained. Highly recommended!
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