procolored Reviews
60 customer reviews
procolored
procolored, known for its books, electronics, and clothing, is rated 4.9 out of 5. The rating reflects how shoppers, readers, and tech enthusiasts view their experience with procolored. Reviews of procolored are verified before publication.
60 Reviews on procolored
I purchased my procolored k13 Lite
I purchased my procolored k13 Lite I have been using it for about 1 month. I have had no issues but today my printer was on the fritz. It a printer after all. But I was having issues with connectivity with my computer and the printer. I contacted tech support. They went above and beyond to help my connectivity run smoother. It was a good experience with tech support. I like my machine and it has expanded my business . I continue to learn about this machine and its maintenance but I am confident that with the help of procolor tech support I can be successful. I recommend this printer if you have the time, the patience, to learn how to fully be in control of your machine. View More
I have had to contact customer service…
I have had to contact customer service twice and they have been extremely helpful at resolving the issue both times. I am very happy with my purchase and highly recommend!
Machine takes alot of care, but worth it.
I own a small business and wanted a cost effective way to grow. The procolored DTF P13 Pro was the way to for me. Support was there for my inital set up and when I could not figure it out they were able to access my computer remotely and help me install what I could not. Today I contacted them for my white ink not printing (My fault I let the machine sit) they did a great job helping me troubleshoot what was wrong. My printer works great again and I am so grateful for the support I received. Yes, this is a high maintenance machine, but the prints are beautiful. View More
Issues resolved
Having issues with my printer and was able to troubleshoot with the chat and the members have helped me come up with solutions to fix my problems. Thank you for great customer service!
Support team is good
The after-sales service is excellent and very cooperative.
GREAT MACHINE AND GREAT SERVICE
Hello, I have the Procolored k-8 for about 6 months now. The print quality is flawless, the colors are vibrant and accurate, and the machine runs very reliably. I have used the customer support twice now and they have been super helpful and responsive, they have answered all my questions and made sure my machine was up and running, It has made my work much easier and more professional with great detail. I would definitely recommend Procolored to anyone looking for high-quality results and excellent service. for me personally i should have brought the k-13 but you can't go wrong with neither machine it's all about preference and the amount of volume you're putting out all in all this is a great machine and a great company View More
ProColored Technical Support
Engineer Ethan with ProColored Technical Support is outstanding! He was incredibly easy to work with, patient throughout the entire process, and made everything simple to understand. His professionalism and willingness to help made my experience smooth and stress-free. I truly appreciate his dedication and support — highly recommend ProColored! View More
Procolored is simply the best
Procolored makes a top notch product with top notch support. Easy to use and easy to seek help. Get in the DTF game with Procolored.
Customer service Is great and the…
Customer service Is great and the machine was extremely easy to set up. User friendly - the software is not a design stupidity so you will need use Canva or adobe photoshop. You will get a red usb port with the software although this software doesn’t allow you to change print ink settings. It does come with ink and powered but I suggest using a higher more expensive brand for a better crisp and clearer print. The maintenance is easy and comes with extra supplies for when you go on vacations etc. View More
very great service and was a great help…
very great service and was a great help very patient got what i needed done in good time.
The After-Sales and Technical Teams…
The After-Sales and Technical Teams were excellent with guiding me and supporting me every step of the way. All of my problems were solved.
i had a great experience with the…
i had a great experience with the engineers of procolored whenever i needed help with my v11 Pro printer.
Excellent Customer Service!!!
I was having a printing issue with my A3 L1800 DTF printer and I contacted customer service for assistance. Anne found out what the issue was, walked me through what to do, and rectified the problem quickly. She was patient, courtesy, and worked quickly. View More
great service and fast resolve my…
great service and fast resolve my problem!! Than you so much!
⭐️⭐️⭐️⭐️⭐️ A Truly Beginner-Friendly DTF Dream Machine!
I recently purchased the Procolored K13 Lite, and I am SO in love! She looks intimidating at first glance, but don’t let that fool you — this printer is an absolute charm. The setup was surprisingly easy, smooth, and beginner-friendly, even for someone brand new to DTF. The print quality is amazing, the workflow is intuitive, and everything about the machine feels thoughtfully designed. Customer service deserves its own set of 5 stars! The technical engineers are top-notch — a true chef’s kiss. Tony jumped right in when I needed help, handled my issue with genuine care, and guided me with patience and concern. Truly outstanding service! If you’re hesitant, don’t be. The K13 Lite is worth every bit — she’s beautiful, powerful, and so much easier than she looks. I’m officially obsessed! 💖✨ View More
I needed help with my procolored curing…
I needed help with my procolored curing oven and Kacey helped me get to the right person and she replied very quickly! The tech person who helped me through the process was very helpful with instructions and videos of what to do and everything went smoothly! View More
Amazingg
I recently purchased this printer and it is amazing. I had some difficulties at first but, tech support was very patient in helping me resolve the issue. I can't wait to start printing and have fun making shirts. View More
support is so quality
I contacted support to install the new parts of my machine, and they were extremely helpful and friendly. They immediately understood the problem and helped me solve it.
I have the F13 printer
I have the F13 printer, and it has definitely been an amazing investment. Its vibrant colors make my work look flawless.
Customer Service is friendly and is…
Customer Service is friendly and is trying to help
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