trend rocket Reviews
35 customer reviews
trend rocket
trend rocket, known for its books, electronics, and clothing, is rated 3.1 out of 5. The rating reflects how shoppers, readers, and tech enthusiasts view their experience with trend rocket. Reviews of trend rocket are verified before publication.
35 Reviews on trend rocket
Total Disaster
Total Disaster Never load the results. Too slow af
Complete scam
Complete scammers. I signed up for the trial and remembered to cancel it before it ended. However, when you follow the rules on their website to cancel it is not clear how to do so as there are no buttons or sections that put cancel my suscrption. As a result, when the trial ends they charge you the 46€ the subscription costs. Please, do not make the same mistake. Stay away from this site. View More
Does as advertised and easy to use
Does as advertised. Really helped me generate ideas and looks at what a number of other ideas were doing to further help formulate my own plans. I had a billing issue which was my fault entirely not theirs and they were super quick to respond and help me out which so many companies just say bad luck. Great to see some care for customers in a world where we see less and less View More
Tried the website on the trial and it…
Tried the website on the trial and it wasn’t for my business however a subscription came out and they were quick to respond and nicely issued a refund as I hadn’t used the service since the trial !!! View More
Trend Rocket's support team is great.
Trend Rocket's support team was very quick to respond and very professional and helpful. Wether or not the product is for you, it is clearly being ran by a competent team.
Good app very effective
Good app very effective
was billed after canceling 7-day free trial need refund
I signed up for the 7-day free trial and canceled my subscription on the seventh day, before the billing period began. Despite this, I was charged $49, which I was not expecting. As a small business owner currently struggling to get my dropshipping store off the ground, this unexpected charge has put me in a difficult position financially. When I canceled the trial, there was no indication that I would still be billed I want to start by saying again that I actually liked TrendRocket and had planned to come back and subscribe once I was in a better financial position. However, I was recently billed even though I had already canceled my subscription. I contacted Customer Service twice by email but have not received a response. I’m certain I canceled before the billing period began, as I did not see any charges on my bank account or on TrendRocket until after my cancellation. This makes me think my cancellation may not have gone through properly. I kindly ask that you review my account and issue a refund. I believe this would be the right thing to do, and it would mean a lot to me given my current financial situation. View More
Happy with the customer service
Was charged after the trial, but reached out to customer service and they gave me a refund within 24 hour. Will probably use this service in the future.
The website serves the goal
The website serves the goal. I had to cancel mu subscription, cause i lost access to my email they cancelled the subscription and also refund the last month. Amazing support
I didn’t like the tool
I didn’t like the tool. A lot of brands without data, like the ads they run for example (so useless). I cancelled my free trial so that i could test it out but then in couldn’t enter anymore. I e-mailed them and could get back in, but then they charged me anyway after i cancelled already. But I have to say they did give me the full refund after. Overall just not a good product/experience View More
Great customer service
I had a great customer service experience with Trend Rocket and specifically Dev, they were prompt with their reply and totally understanding.
Service
I had a problem so I emailed and they got back to me within 24 hours and solved my problem immediately. Really helpful.
I recently found out that Trend Rocket is still billing me after 4 months of a cancelled trail
I recently found out that Trend Rocket has been charging me €47.11 every month, even though I canceled my free trial before it ended. I’m 100% sure I canceled it, and when I tried to log back in afterward, I couldn’t even access my account anymore. I’ve already sent them an email asking for a full refund and to stop the billing immediately, and now I’m just waiting to see if they respond. I find this totally not okay, especially after seeing that many other people are having the same issue here on Trustpilot. I actually came back because I was considering using Trend Rocket again, but this whole situation has made me lose trust completely. View More
please cancel subscription as i was…
please cancel subscription as i was also that i had canceled subscription but i can see that they are still attempting to withdrawal monthly funds unsuccessfully. trendrocket is not for me as the monthly trend report is built into a service that i am already using. View More
I did the 7 day free trial and it was…
I did the 7 day free trial and it was good since they give you time to explore the website. Im a busy person and was gonna cancel on day 6 but forgot and got charged on the 7th day when I thought I would have time until like 11:59pm. I emailed the support team immediately to see if there was a chance for a refund since I wasn’t ready to purchase or use the service in that moment. They emailed me 2 days later and handled it well. They were very understanding and appreciated that I gave the service tried and provided the refund! View More
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