wuben light Reviews
60 customer reviews
wuben light
wuben light, known for its books, electronics, and clothing, is rated 2.7 out of 5. The rating reflects how shoppers, readers, and tech enthusiasts view their experience with wuben light. Reviews of wuben light are verified before publication.
60 Reviews on wuben light
Scam- Don't waste your money
Scam, you'll never get your purchase. I've been waiting 3 months, don't purchase this product! Customer support will keep leading you along with fluff until eventually you give up wasting your time. DONT WASTE YOUR MONEY!! View More
Not sending out products
Bought some products from their webstore 2 and a half week ago. The stil have not shipped it, i have sent two emails about it but still no answer.
Poorly Constructed
Unit took a long time to arrive. Poorly constructed. Looks like it was hand made. Most of the printing was missing amd no user guide.
So far i am not impressed and i havent…
So far i am not impressed and i havent even gotten my flashlight yet. Turns out this seemingly german product ships from China via ship or sailboat or whatever. It took the shipper 5 days to get the package going. I honestly expect this to be another Chinese scam thing and have written it off as lost. If i do get my flashlight im guessing its going to be as good as any other crappy item from Temu. View More
1st one was defective and they…
1st one was defective and they responded by delivering a new one with no wquestions, It is a nice light and they were very curtious. Reccomend and excellent value for nice rugged light.
DOESN'T WORK BUT LOOKS GOOD
After waiting over a month for my Wuben G5 flashlight to arrive it finally did, yes I thought it feels great looks great and upon switching it on the day it arrived it worked great, very powerful light, after putting it in it's box and safely in the drawer for a couple of weeks I needed it, great I thought, I have the Wuben G5, upon switching it on again no flashlight worked, the colour light does that's really just a gimmick because it doesn't light up a tiny cupboard so the first day it worked and now it doesn't even after no use, do not bother with this G5 flashlight, something from the 99p store would last longer. View More
I ordered a flashlight from this…
I ordered a flashlight from this company and never received it and never received a refund and customer service does not respond to my emails do not do business here it's a Chinese company and they don't care they just want your money View More
I prefer the X3
I can only compare the X4 to the X3, both of which I pledged on Kickstarter. The pluses over the previous model are: larger size, RGB side light, brighter light, tactical switch, replaceable 18650 battery. The most blaring feature is the sliding switch. I hate it so much it overshadows the good points. The switch slides, sometimes, but only with a specific amount of pressure, otherwise it doesn't move at all. Having the light on the lowest setting exposes the charging port. Three stars reflects the price I'd want to pay for this light. View More
WUBEN X3 Mini Flashlight with…
WUBEN X3 Mini Flashlight with Rechargeable Charging Box 180 Degree EDC Words once and never worked again and Wuben Will not return my emails no response to get the Product fixed repaired or replaced I would not recommend this bike at all and the customer service is terrible. They will never contact you back. Good luck if you need anything taken care of! View More
bad service
8 weeks and its still not here. This is the second product I've brought but... bad service. Terrible shipping. Bad attitude, when they finally respond. Average products. Won't buy again.
Wuben E7
Ordered an E7. Slight issue with unit when received, but Wuben Customer Services (Allen) were first class and a replacement unit was issued immediately. Excellent flashlight and excellent customer support. Flashlight itself is robust and extremely bright. Runs on 18650 battery for a decent length of time. Would recomend. View More
I purchased the Wuben E7
I purchased the Wuben E7, a battery extension and extra battery that all worked great…until the batteries went dead. As with others in the reviews, the flashlight will not charge with or without the extension tube. I also purchased an entirely different battery, but it won’t charge either. Sadly, the 30 day return policy ensured that I can no longer return this item. Beware, if you choose Wuben products! I would recommend other manufacturers. View More
Be Careful that you are aware this is shipped from China
Delivery processs very slow and tracking useless …o have a complaint current going in about not receiving item and that the tracking is useless. Not at all impressed especially as you are not informed that the item is shipped from China and therefore if you were made aware of this and that the delivery time is not guaranteed you would have had the opportunity to not ordered and gone elsewhere..At the time of writing still no idea where the item is for delivery and lodged complaint with PayPal View More
Oder item and didn't relize it was…
Oder item and didn't relize it was coming from China. It marked delivered however I never received it and file a case with my local usps however this company would not help resolve the issue and had yet to issue a refund or reship the item. Buyer Beware View More
Keychain attachment broke off after 1 week
Bought this light for advertised keychain utility. Keychain attachment is made of very thin cheap plastic designed to break at the earliest convenience. Now the light is a pocket weight, it's lost and I haven't seen it in a few weeks. View More
Positive review.
I’ve seen all the negative reviews and it got me worried after I placed my order. I live in the UK this item came from abroad. I’m not sure where exactly.. The item showed up two weeks later. Items well packed well-made, and works fantastic. And honestly say this is the best light I’ve ever had my hands on. I could see far on riding around the trails at night. I could actually distinguish the river, the cycle path and the trees for a change. By this light, if you get the opportunity, forget the negative reviews be confident. Only one negative, I bought the bracket that holds the light on the mountain bike handle. The bracket is OK. The only thing that’s going to take a bit of getting used to is how the light turns left to right a little bit easy. But this is not a bad thing as you can change the angle of the light depending where you have it mounted and where you need to see. Maybe I can adjust it and make it tighter. I’ll have a look. View More
Ordered 2 lights from Wuben
Ordered 2 lights from Wuben - an L-3 and an LT 35 pro. Took almost a month to finally receive my order. Apparently they literally are shipped on a slow boat from China. While the L-3 works great (so far) the LT 35 appeared to have been opened and had no battery. I emailed customer service and received a reply requesting " a video so that they may help to understand the issue I am having". I replied there is nothing to understand - that they just sent me a flashlight with no battery so it can not be used. They then requested a photo of the light to verify what I am saying. So I unscrewed the cap and sent them a photo of the empty flashlight. I then received a reply ( I kid you not!) to" please check inside the flashlight to see if the battery was inside". My next reply was to either send me the needed battery or I would dispute the charge on my credit card as I am not going to pay for useless light I can not use. I did receive a reply that in a few days they would be sending me a battery. I don't believe for 1 second that they are sending me anything. I was able to find a suitable battery on my own and spent another $20 just to see if the light was going to work at all and so far it does. Long story short - If you order direct from company, you may or may not ever receive your order and if there is any sort of issue with the light you are probably SOL. Order thru Amazon so you will at least have some type of recourse. View More
this is a must buy to attach it to my…
This is a must buy to attach it to my key chain. My wife ran it thru the washer and it still works great. buying for the fam. Wuben save yourself $$ on the usbc cable and make a better way to connect it to my key chain instead of the silly sting. View More
I have several Wuben torches and…
I have several Wuben torches and consider them all to be superb. I have had no issues with any and really appreciate the design aspect as well as their sheer capability. At the top of the list the C3 is my EDC plus a G5 for backup. The T1 is a superb multi role torch with an excellent toggle switch. I wouldn't buy any other make. View More
I loved my Wuben G5 until it failed
I loved my Wuben G5 light until it failed just over three months after purchase. All the Wubenlight dot com websites come up in my browser as a fake store that may be a scam, so I'm hesitant to move forward. Seems like they're taking the market by storm, but not following up after the sale, and Quality control may be a serious issue. View More
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